User Agreement and Privacy Policy
Welcome to Voltrovahie. This document constitutes a legal agreement between you, the User, and Voltrovahie, governing your access to and use of our online store services. By accessing or otherwise using our website, you agree to be bound by all the terms, conditions, policies, and notices contained herein. Please read this document carefully as it outlines your rights and responsibilities, the limitations of liability, procedures regarding shipping and returns, and our practices regarding privacy and data security.
This Agreement has been prepared to comply with the current legal standards applicable to our services, including but not limited to truth in advertising and consumer protection rules. The provisions outlined herein are intended to ensure transparency and fairness and to protect your privacy and personal data. Should you not agree to these terms, please do not use our website.
General Terms and Conditions
The provision of our services is subject to your acceptance of these terms, which may be updated by Voltrovahie from time to time. It is your responsibility to review the applicable terms each time you access our website. We reserve the right to amend these terms, and your continued use of our website after any changes have been posted will constitute acceptance of the modified terms.
All users must be legally capable of entering into binding contracts as recognized by the applicable jurisdiction. Use of our services by minors is strictly prohibited without express parental consent. Unauthorized access, interference with functionality, or any attempt to circumvent proper operation of our website on any device is expressly forbidden.
Payment, Shipping, and Delivery
Payment Methods and Policy
At Voltrovahie, we accept multiple forms of payment including major credit and debit cards, PayPal, and other verified electronic payment methods. All payments must be received in full before your order is processed. The pricing detailed on our website is in the local currency; in cases of conversion, the rate applied will be determined by your financial institution at the time of processing.
For your security, all payment transactions are encrypted through secure socket layer (SSL) technology, and we comply with all industry-recognized standards to keep your data protected. In cases where a payment dispute arises, please contact our customer support at [email protected] or call us at 073-432-499.
Shipping, Handling, and Delivery Information
We partner with reliable shipping and delivery companies such as USPS, FedEx, and UPS to handle and deliver your goods. Standard domestic shipping service starts at a minimum price of $5.99. Delivery times typically range from 3 to 7 business days depending on your location and the shipping method selected during checkout. Expedited shipping services are available at an additional cost, which will be calculated at the time of purchase.
Customers are responsible for ensuring that accurate shipping information is provided. Any delay or misdelivery due to incorrect or incomplete address information provided by the customer will result in a reshipment charge or an adjustment in service fees. We do not guarantee delivery times, and shipping delays due to unforeseen circumstances are not grounds for cancellation or refund.
Once your order has been dispatched, a notification email will be sent to you containing your tracking details. For any issues or inquiries regarding the shipment of your order, please reach out to our support team.
Return, Refund, and Cancellation Policy
At Voltrovahie, we aim to ensure your complete satisfaction with every purchase. If you are not fully satisfied with a purchase, you may request a return within thirty (30) calendar days of delivery, in accordance with applicable consumer laws and regulations. Returned items must be unused, in their original packaging, and in a condition suitable for resale.
To initiate a return, please contact our customer support team at [email protected] or via telephone at 073-432-499. Our representative will guide you through the process, including obtaining a Return Merchandise Authorization (RMA) number if necessary. Upon approval, you will receive detailed instructions for returning the item. Please be aware that shipping costs for return merchandise are the responsibility of the customer, unless the item was received damaged or in error.
After the returned product is received and validated by our inspection team, a refund will be issued using the same method as the original payment. The processing time for a refund may take up to ten (10) business days after the approval of the return. Please note that certain items may be subject to non-returnable conditions, which will be clearly identified on the product page at the time of purchase.
Cancellation of an order can be requested prior to the processing and shipping of the order. Once your order has been dispatched for delivery, cancellation is no longer possible, and you will have to follow the return procedure outlined above.
Data Protection and Privacy Policy
Collection and Use of Personal Data
The privacy and security of your personal data is of paramount importance to us at Voltrovahie. We only collect data that you explicitly provide to us, which may include your name, address, telephone number, email, and payment details. This information is used solely for processing orders, delivering products, and ensuring a smooth purchasing experience. Data is stored securely and for no longer than is necessary to fulfill the purposes for which it has been collected.
In the interest of transparency, we inform you that the storage and processing of your data are handled in strict compliance with relevant data protection laws. For users falling under strict data privacy jurisdictions, we adhere to the California Consumer Privacy Act (CCPA). Should you be a resident of California, you have additional rights to request access to, correction of, or deletion of your personal data. Requests of this nature can be submitted directly to our data protection officer via email at [email protected].
Furthermore, our systems retain transactional information solely for the purposes of audit, analysis, and for the fulfillment of legal obligations. Once these obligations have been satisfied, personal data is purged from our active databases.
Cookies and Tracking Technologies
To enhance your user experience, our website employs the use of cookies and similar tracking technologies. Cookies enable us to analyze web traffic, remember your preferences for future visits, and deliver a personalized service. Our use of cookies is compliant with the latest guidelines for online advertising and data protection.
You have the option to disable cookies through your browser settings; however, please be advised that doing so may impair the functionality of certain sections of our website. In addition to cookies, we may employ other technologies to enhance site performance and gather usage statistics. Should you wish to inquire further about our cookie usage practices, please contact us.
Data Security Measures
We implement a variety of security measures to maintain the safety of your personal information. Access to your data is restricted to authorized personnel only and is protected by secure authentication protocols, encryption techniques, and regular security reviews. Our technical and organizational measures are designed to guard against unauthorized access, alteration, disclosure, or destruction of your personal data.
In the event of a suspected breach of your personal data, we commit to promptly informing you and taking the necessary actions to mitigate any potential damage in compliance with applicable regulations. We encourage you to take additional precautions on your part, such as safeguarding your login credentials and regularly updating your account password.
Your Rights and Data Deletion Requests
As a user, you are entitled to certain rights concerning the data we hold about you. You may request access to your personal data at any time, seek corrections, or request that such data be deleted. To exercise these rights, please contact our support team at [email protected] or via our customer service phone number 073-432-499. Upon receiving a deletion request, we will verify your identity and take necessary steps to remove your personal information within a reasonable time frame, subject to legal obligations and retention policies.
Our retention schedule for personal data is designed to balance our business needs with your privacy rights. Data that is no longer required for its originally intended purpose will be securely disposed of in accordance with legal requirements and industry best practices.
Miscellaneous Provisions
By using our website, you agree that Voltrovahie shall not be held liable for any direct, indirect, incidental, special, or consequential damage arising from the use of our services, including shipping delays, data loss, or any other issues that may occur despite our best efforts to provide a seamless experience. While we strive to maintain consistent service quality, certain unforeseen circumstances may lead to discrepancies that are beyond our control.
Any failure by us to enforce any part of this Agreement shall not be construed as a waiver of our right to enforce that or any other provision at a later time. Should any provision of this Agreement be deemed invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions.
All notices, inquiries, or disputes regarding this Agreement should be addressed in writing via email to [email protected] or sent to our corporate address available at 12466 West Silverking Street Boise 83709 United States. We reserve the right to settle disputes through arbitration or mediation as mutually agreed upon by the parties.
Amendments and Updates
Voltrovahie reserves the right to revise or update this User Agreement and Privacy Policy at any time without prior notice. Changes will be posted on this page along with the modified effective date represented by the macro 12-25-2024. It is your responsibility to periodically check for any modifications. Continued use of our website following the posting of any updates constitutes acceptance of the revised terms.
We highly recommend that you review this document periodically to stay informed regarding our practices and any actions required on your part to maintain your rights under this policy.
Acceptance and Contact Information
Your use of our website signifies that you have read, understood, and agreed to be bound by the terms and conditions of this User Agreement and Privacy Policy. If you do not agree with any provision herein, please cease using our services immediately. We appreciate the trust you place in us and are committed to upholding the highest standards of service, transparency, and data protection.
For any questions, concerns, or further clarifications regarding any portions of this Agreement, please do not hesitate to contact us at our support telephone number 073-432-499 or via email at [email protected]. We are here to assist you and appreciate your continued support.
Thank you for choosing Voltrovahie for your online shopping needs. We remain dedicated to providing you with an outstanding experience and safeguarding your personal data with the utmost care.
